PrivacyPolicy

1. Introduction

FilmTorch Inc. ("FilmTorch", "we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform, including our website and any related services.

2. What We Collect

• Account Information: Name, email, password, profile data, and professional information.
• Billing Information: Payment methods, subscription status, and transaction history (processed by Stripe).
• Content: Projects, scripts, media files, marketplace listings, and user-generated content.
• Script Metadata: File hashes, upload timestamps, access logs, and permission settings.
• Booking Data: Marketplace interactions, booking requests, messages, and transaction details.
• Usage Data: Page visits, feature usage, device information, and platform interactions.
• Communication: Emails, messages, support requests, and feedback submissions.

3. How We Use Your Information

• Provide platform services including authentication, content management, and marketplace functionality.
• Process Pro subscriptions, billing, and payment transactions through our Stripe integration.
• Protect script integrity through hash verification and access control systems.
• Facilitate marketplace bookings, communications, and transaction coordination.
• Send service communications, account notifications, and billing-related messages.
• Analyze usage patterns to improve platform performance, security, and user experience.
• Comply with legal obligations and protect against fraud, spam, and abuse.

4. Sharing and Disclosure

• Service Providers: Supabase (hosting/database), Vercel (hosting), Google Analytics (usage analytics), Stripe (payment processing).
• Legal Requirements: To comply with subpoenas, court orders, or legal processes; to protect against fraud, security threats, or illegal activities.
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to users).
• With Your Consent: When you explicitly authorize sharing, such as public profile display or collaboration features.
• Aggregated Data: Non-identifying, aggregated usage statistics may be shared for business purposes.

5. Cookies and Analytics

We use cookies and third-party analytics tools like Google Analytics to understand user behavior and improve FilmTorch. You can adjust your browser settings to decline cookies.

6. Data Security and Retention

• Security Measures: Industry-standard encryption, secure hosting with Supabase, multi-factor authentication options, and regular security audits.
• Script Protection: Hash-based verification, private-by-default storage, granular access controls, and encrypted file storage.
• Data Retention: Account data retained while account is active; scripts retained per your settings; billing data retained per legal requirements (7 years); analytics data aggregated after 24 months.
• Breach Response: Immediate investigation, user notification within 72 hours, and regulatory reporting as required.

7. Your Privacy Rights

• Access: Request copies of your personal data and information about how we use it.
• Correction: Update or correct inaccurate personal information in your account settings.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Receive your data in a structured format for transfer to another service.
• Objection: Object to certain processing activities, including marketing communications.
• California Residents: Additional rights under CCPA including sale opt-out (we do not sell personal data).

8. Children's Privacy

FilmTorch is not intended for children under 13. If we learn we've collected personal data from a child without consent, we will delete it immediately.

9. Future Features

As FilmTorch evolves (including features like video hosting, ad networks, crowdfunding, and investments), we may update this policy to reflect new data practices. We'll notify users of major changes.