Help Center

Support

Need help with FilmTorch? You’re in the right place. Below are quick links to the core parts of the platform, popular FAQs, and ways to contact us.

Quick Links

Jump straight into the essentials.

Short answers to the most frequent questions. For more detail, see the FAQ.

Create a project, invite collaborators, and attach exactly one script. Use public or private visibility.

Upload hash-protected scripts. Keep private by default, share selectively, and approve/deny download requests.

Create listings for services, gear, locations, or scripts. Pro users can send booking requests (payments coming soon).

Embed your YouTube reels, trailers, BTS, or full films on your profile to grow audience and trust.

If you didn’t find what you’re looking for, reach out directly. We’re here to help you succeed on FilmTorch.

We typically respond within 24 hours — faster if you include your project name or account email.

Available for urgent issues. Call or text for immediate assistance with technical problems or account issues.

Have your questions answered? Jump back into FilmTorch and start building your next project.